Optimize and Automate Your SIEM
Security Information and Event Management (SIEM) systems are at the center of your security operations collecting, indexing, and correlating your log data from systems, networks, databases and applications. This data is then analyzed, prioritized and enriched to identify anomalies, heighten situational awareness and detect malicious events taking place throughout your organization—all at machine speeds. The role that a SIEM plays is awesome, but without proper tuning and refined detection strategies, the SIEM can generate high-volumes of low-priority or false-positive alerts. Optimizing your SIEM rules and logic will improve the accuracy of threat detection and focus response efforts on higher priority events. To respond at machine speeds, SIEMs rely on real-time integrations with Security Automation and Orchestration platforms to enrich, prioritize, triage and remediate malicious events through automated workflows and orchestrated incident response actions. The challenge is that many organizations don’t have the time, resources or in-house expertise to optimize and automate their SIEM detection and SAO response workflows. Phoenix can help. Our engineers specialize in optimizing SIEMs, enhancing operational processes and automating the workflows used by enterprise and government Security Operations Centers.
Leading SIEM Security Tools
Our clients regularly select these leading SIEM technologies to centralize their alerts and detect malicious attacks. We provide Engineering, Operations and Sustainment services to help install, configure, optimize and administer their custom implementations. We also provide complete Managed Security Services and Allesao, if you prefer outsourcing the management or co-management of your SIEM platform and workflows.
SIEM Security Services
Our SIEM Security services are designed to complement your internal team while delivering optimized and automated SIEM processes. Just let us know where you need help and we will customize our Engineering, Operations, and Sustainment services accordingly. A monthly Managed Security Services engagement is a great fit if you prefer to outsource the administration of your SIEM Security platform. If you don’t have a SIEM solution today, we can help you select and implement the most effective solution for your environment.
SIEM Security Engineering
Optimizing your SIEM solution to deliver more accurate threat detection results is a continuous effort that will require dedicated time and engineering resources—and possibly some expertise that you don’t currently have in-house. Phoenix Engineering Services allow you to outsource this optimization function to a team of cybersecurity experts, while you focus on day-to-day operations and new strategic initiatives. The team will plan, architect, design and integrate the changes to your current environment to make your SIEM processes more efficient—lessening the workload on your security operations team. Our engineering methodology is different from most integrators, because we design all our solutions with an “eye towards operations”. This means that we design the changes to your operational processes and sustainment schedules at the same time we design the technical optimizations. This holistic approach expedites the “go live” of your optimized solution so your security operations team will see immediately value. If you are interested in adding security automation and orchestration to your SIEM for alert triage, enrichment and response, our engineers can also design your automated workflows, documentation, testing plans, training tools and performance metrics.
SIEM Security Operations
Preparing incident response playbooks, automated workflows, metrics, reports and dashboards for your newly optimized SIEM design can be overwhelming for a busy operations team. If your team lacks the resources to get your new processes into production, Phoenix engineers can help. Our experts can design and implement custom security operations playbooks and training tools that blend your new processes with your existing best practices and change-management processes. We can also prepare complete solution documentation for solution sustainability and future enhancements. Our team specializes in preparing security operations teams for automated incident response using a robust SAO platform. When you are ready, Phoenix engineers can migrate your manual playbook processes to automated workflows and train your analysts, so your incident response processes will run at machine speeds.
SIEM Security Sustainment
Your new optimized SIEM processes and SAO Platform may require changes to your scheduled maintenance, administration and technical support. As part of a professional services or manage services engagement with Phoenix, we can include services that make sure your new solution is healthy and your security analysts remain productive. These services include: patches, software updates, availability services, capacity planning, tool optimizations, operational improvements, health checks, backups, helpdesk and even cloud migrations. If you prefer to deliver these services with internal resources, Phoenix can design a new Sustainment Schedule for your solution. This schedule will document the required and recommended monthly, quarterly and annual administrative activities.
SIEM Managed Security Services
The addition of a SIEM or SAO platform will deliver enhanced features, functionality and performance to detect and respond to malicious cyber-attacks. But, your team may not be ready to support another new tool. Phoenix Managed Security Services are designed to minimize the impact of new security tools on your organization. Our approach is different than most MSSP SIEM solutions, because our service uses on-premises platforms to collect, analyze, detect, enrich and respond to alerts automatically—allowing you to remain in control of your data while reducing security alerts by 80-90%. Since it is a Managed Security Service, we include the engineering, operations and sustainment services required to design, integrate and operate the platform—including the automated workflows. You can choose between a monthly Managed Security Services agreement or a pay-per-workflow model with Allesao, either way you get the same great 24×7 service.